Web Survey Bibliography
The biggest advantage of the web survey method is that in many cases it is easier, faster and cheaper than any conventional methods. However, quality issues in web surveys are of interest because improving the quality of the survey process in terms of timeliness, response rate and accuracy is a basic requirement. The aim of this paper is to analyse several dimensions of quality of data collection through the web, adopting a mixed-mode contact and follow-up plan using both telephone and e-mail. In this way, we can compare differences between e-mail and telephone contact modes in response patterns on the occasion of both the first contact and the call-backs. Different quality indicators referring to data collection timeliness, the relationship between structural variables and quality of data collection process are computed. The data used on this empirical investigation concern university-to-work transition - an issue of great relevance in Italy considering its high levels of youth unemployment.
Journal homepage (full text)
Conferences, workshops, tutorials, presentations
Web survey bibliography - Italy (57)
- Anticipated estimation from a panel Web survey: the case of the presence of tourists in the Province...; 2009; Scaffai, G., Pratesi, M.
- The Electronic Questionnaire Experience in Business Surveys: mode effects on quality and on response...; 2009; Biffignandi, S., Siesto, G., Zeli, A.
- The new IT environment for the Italian consumer price survey; 2009; Giannini, R., Polidoro, F., Sgamba, A. M., Silipo, M., Spagnuolo, F., Virgillito, A.
- Is data collection via web a valid methodology?; 2008; Otero, P.
- Machines that Learn how to Code Open-Ended Survey Data: Underlying Principles, Experimental Data, and...; 2008; Sebastiani, F.
- Avoiding Massive Automated Voting in Internet Polls ; 2008; Basso, A., Miraglia, M.
- The Transition from University to Work: Web Survey Process Quality; 2006; Quintano, C., Castellano, R., D'Agostino, A.